Terms of service

Welcome to The Artsy Home. By accessing our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General

The Artsy Home provides furniture and home décor products through this website.

We reserve the right to update or change these terms at any time without prior notice.

By using our website, you confirm that you are at least the age of majority in your area or have permission from a guardian.

2. Products & Information

We try our best to display products accurately. However:

Slight differences in color may occur due to lighting or screen settings

All product descriptions and prices may change without notice

We reserve the right to limit or cancel any order

3. Orders & Payments

Orders are confirmed after verification by our team.
Payment details are shared with you by our team during order confirmation.
In case of any issue, we may cancel or refuse an order.

4. Shipping & Delivery

We offer nationwide home delivery all over Pakistan.
Orders are delivered within 5–7 working days after order confirmation.
Delays may occur due to unforeseen circumstances.
Customers must provide correct details. We are not responsible for delays caused by incorrect information.

5. Returns & Replacement

We only offer replacement for damaged items or items with an issue.
An unboxing video is required as proof and must be sent within 24 hours of delivery.
Replacements are arranged within 7 working days.
Claims without video proof will not be accepted.
No refunds or returns for change of mind or minor differences.

6. Intellectual Property

All content on this website (images, logo, text, design) belongs to The Artsy Home.

You may not copy, reuse, or distribute any content without permission.

7. User Responsibility

You agree not to:

Use the website for unlawful purposes

Provide false or misleading information

Attempt to harm or misuse the website

8. Limitation of Liability

The Artsy Home is not responsible for:

Indirect or unexpected damages

Delivery delays beyond our control